Tafe Queensland
**** Out of Hours Security Operations Centre Services - The purpose of this procurement is to provide Out of Hours Security Operations Centre ( OOH SOC) coverage to support TAFE Queensland s threat detection and response function. The service will operate from 5: 00PM to 8: 00AM Monday to Friday, and 24 hours on weekends and statewide ( QLD) public holidays, complementing the internal SOC team s business- hours operations. The OOH SOC will utilise TAFE Queensland s existing Microsoft Sentinel and Micr
Out of Hours Security Operations Centre Services Continuous monitoring of security alerts and incidents generated within microsoft sentinel and defender xdr during the defined ooh period. Initial triage and investigation of all alerts and incidents in accordance with alert detection strategies and standard operating procedures. Resolution and closure of s3 and s4 incidents as determined by the information security incident response plan, information security incident severity assessment tool, and privacy incident severity assessment tool. Resolution and closure of s3 incidents as determined by the information security incident response plan, information security incident severity assessment tool, and privacy incident severity assessment tool, notifying the security operations manager via email. Immediate escalation of all suspected s1 and s2 incidents as determined by the information security incident response plan, information security incident severity assessment tool, and privacy incident severity assessme
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