This tender is for the provision of calibration, repairs, and maintenance of audiological equipment and hearing booths across the Northern Territory for a period of 36 months. The services are required to ensure the continuity of safe, effective, and standards-compliant hearing services. Key requirements include annual calibration, preventive maintenance, and responsive repairs for all audiological equipment, including hearing booths, located throughout the NT. The contractor must provide an experienced biomedical engineering manager and qualified technicians, deliver services during standard NT business hours, and comply with all relevant laws and policies. A comprehensive asset management and reporting system is required. The tender closes on Wednesday, 17 June 2026, at 2:00 PM ACST. Late tenders may not be accepted. Electronic lodgement is preferred via www. ***. *. *, with fax as an alternative. Hard copies are available from the point of issue of the RFT. Tenderers are advised to familiarize themselves with the Northern Territory Government Conditions of Tendering and Conditions of Contract.
The bid notice states that the close date for this request for tender is 2:00 PM Australian Central Standard Time (ACST) on Wednesday, 17 June 2026. Late tenders may not be accepted.
The bid notice states that invoicing and payment will be in accordance with the conditions of contract. The contractor is encouraged to lodge their tax-compliant invoice online at www. ***. *. * must clearly identify the contract **** and be addressed to the Department of Health, PO Box ****, Casuarina NT **** may also be lodged via post or email to invoicesonly@nt. gov. au.
The bid notice states there is a 12-month onsite warranty on all parts, labour, software, and accessories. Any exclusions shall be listed. The warranty may include a guaranteed maximum downtime, which the contractor may choose to cover by onsite technician visits by engaging other personnel to carry out repairs. If the equipment cannot be repaired within the maximum timeframe, a loan unit is to be provided to cover the downtime period at no extra cost.
The bid notice states that the assessment criteria weightings are: Price 10%, Past Performance 10%, Local Content 30%, Capacity and Timeliness 15%, and Scope Specific 35%, totaling 100%.
The bid notice states that the contractor must provide an experienced biomedical engineering manager and appropriately qualified technicians/engineers for the duration of the contract.