This tender is for the provision of 24/7 fire alarm monitoring and alarm transmission services for 34 defence sites in Victoria. The services are safety-critical and require reliable receipt, verification, and escalation of alarm events to emergency services. Tenderers must propose a suitable monitoring and communications solution, including a transition methodology from the incumbent provider without interruption to monitoring coverage. The contract term is 5 years with two 2-year extension options. Responses must be lodged electronically via Austender. Key dates include a question closing date of 28 April 2026 and an ATM closing date of 4 May 2026.
The approved transition plan is due within 20 business days of contract execution, with completion of transition including all in-scope sites and equipment replacement prior to service commencement. Service commencement is scheduled for 1 July 2026.
The bid notice states that where the customer and the supplier both have the capability to deliver and receive e-invoices through the Peppol framework and have agreed to use e-invoicing, following receipt of a correctly rendered invoice, including acceptance of the goods and/or services by the customer, the customer will pay the amount of a correctly rendered invoice to the supplier within five (5) calendar days after receiving it, or if this day is not a business day, on the next business day. In all other circumstances following receipt of a correctly rendered invoice, including acceptance of the goods and/or services by the customer, the customer will pay the amount of a correctly rendered invoice to the supplier within twenty (20) calendar days after receiving it, or if this day is not a business day, on the next business day.
The customer will evaluate all valid responses received by the ATM closing time that meet the minimum content and format requirements and the conditions for participation, if any, to determine which potential supplier has proposed the best value for money outcome for the customer.
Potential suppliers must comply with all requirements set out in the Commonwealth Approach to Market Terms and, if successful, agree to enter into a contract which incorporates the Commonwealth Contract Terms. No conditions for participation are specified.
Unless otherwise notified by an addendum, there are no site inspections for this ATM.
Questions will be permitted up until 5:00 pm Tuesday, 28 April 2026, VIC local time.
