This Request for Quote (RFQ) is for the provision of an after-hours and emergency call service for Gympie Regional Council. The service will involve responding to customer calls, triaging them, reporting council-related emergencies, and providing assistance with non-emergency council services. Quotations must be submitted electronically through the VendorPanel portal by 30 April 2026. The contract is for an initial 2-year period with an option for two further 12-month extensions. Service rates are fixed and will not be adjusted. Evaluation criteria include price, capability and experience, methodology of project delivery, and quality. Respondents must provide details of their legal entity, ABN, contact information, and upload a completed schedule of rates in MS Excel format. Insurance certificates of currency for workers compensation, public and products liability, and professional indemnity are required. Any conflicts of interest must be declared.
The bid notice states that quotations must be submitted electronically through the vendorpanel portal prior to the closing date: www. ***. *. * closing date is Thursday 30 April 2026 04:00 am E. South America Standard Time.
The evaluation criteria are: Price (20%), Capability and Experience (40%), Methodology of Project Delivery (20%), and Quality (20%).
Respondents must provide details of their legal entity name, ACN (if applicable), ABN, registered business name or trading name, GST registration status, postal address, email address, contact name, contact email, and contact telephone number. If the respondent is a company, the full company name and full name of all directors and secretaries must be specified. Copies of relevant insurance certificates of currency must be attached, including Workers Compensation, Public and Products Liability (minimum $20 million), and Professional Indemnity (minimum $1 million). Details of any actual, perceived or potential conflicts of interest must also be provided.
The supplier query cutoff is Monday 27 April 2026 04:00 am E. South America Standard Time.