Darwin - Provision of Implementation of a Customer Portal to Support Self- Service capability in alignment with the Customer Experience Strategy for 5 Years - This RFT is seeking Proponents to conduct end- to- end system implementation activities for a Customer Portal Project which falls under The Future Operating Model and The Core Capability Program. Power and Water customers have consistently indicated a need for simpler, more transparent interactions and more intuitive digital tools. Current digital c
Customer Portal Implementation Implementation of a customer portal to support self- service capability.
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This RFT seeks proponents for end-to-end system implementation of a customer portal to enhance self-service capabilities. The project aligns with the future operating model and core capability program, addressing customer needs for simpler, more transparent interactions and intuitive digital tools. Key performance indicators include timely response to requests, first-time acceptance of deliverables, timely resource allocation, and customer satisfaction scores. The contract includes provisions for liquidated damages, termination for non-performance, and compliance with critical infrastructure law, including cybersecurity frameworks and risk management. Suppliers must ensure their personnel are deemed critical workers and undergo suitability assessments. The contract duration is 5 years.
The contract includes provisions for liquidated damages for continued delays, with potential termination for non-performance. 20 days: liquidated damagescontinued delays: termination for nonperformance
Provision of Prepaid Card Services Solution - The Public Trustee of Queensland ( QPT) is seeking to establish a multi- year arrangement with a suitably qualified supplier for the provision of a prepaid card services solution to support customer expenditure under approved budgets. The appointed supplier will work collaboratively with QPT to deliver a secure, cost effective, and user friendly spend management solution that meets the needs of some of Queensland s most vulnerable customers. QPT seeks a supplier
QRP- 26- 16 Station Bike Locker Booking System Replacement - Queensland Rail is seeking a Supplier to provide a replacement solution for our Stations Bike Storage Booking System. Queensland Rail is seeking suppliers to deliver a fixed price replacement Station Bike Storage Booking System for external customer and station staff access, preferably a SaaS solution with data hosted in Australia. The supplier must provide 24/7 maintenance and support for the associated software. The solution must include end- t
Customer Relationship Management/ Customer Service Software/ Software Support
EOI **** - CRM Modernisation Project - Council is seeking Expressions of Interest ( EOI) from appropriately qualified and experienced respondents for the procurement of a modern cloud- based Customer Relationship Management ( CRM) Platform.
Customer Relationship Management ( CRM) platform
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Waverley Council is seeking Expressions of Interest (EOI) for a modern, cloud-based Customer Relationship Management (CRM) platform. The project aims to replace the current CRM system to improve customer service, streamline workflows, enhance data quality, and support a mobile workforce. Key objectives include enabling end-to-end workflow automation, cross-business visibility, improved data analytics, and a better customer experience through transparent service tracking and digital self-service. The new platform should integrate with existing council systems and provide mobile capabilities for field operations. The procurement process is for a modern, scalable CRM platform. The EOI closes on June 26, 2026.
The Expression of Interest closes on Friday, 26 June 2026, at 04:00 AM E. South America Standard Time.
Respondents must be appropriately qualified and experienced.
Supplier queries cutoff is Monday, 22 June 2026, at 04:00 AM E. South America Standard Time.
Events Resources for South Bank Precinct - We are seeking to engage one or more suppliers to provide event resourcing services to support the delivery of events across the precinct. This includes supplying appropriately trained and qualified personnel for roles across three ( 3) categories: Category 1: Front- of- house staff including ushers, ticketing staff, customer service personnel, queue management, supervisors, hospitality staff and similar roles Category 2: Production and back- of- house crew includi
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BidHits Australia helps businesses find Australian public tenders. We monitor official portals daily, organise opportunities in one place, and deliver results on the site and by email.
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Welcome to BidHits Australia.
Finding public tenders and bids is important. But what really matters is quickly identifying the opportunities that match what your company sells.
To get started, enter a few keywords that describe your products or services. BidHits Australia shows relevant opportunities, highlights your keywords, and organizes everything by date.
Smart search is already enabled and uses artificial intelligence to expand your results, even when the tender uses different words from the ones you searched for.
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