This Request for Quote (RFQ) is for the provision of an after-hours and emergency call service for Gympie Regional Council. The service should respond to customer calls, triage them, report council-related emergencies, and provide assistance with non-emergency council services. Quotations must be submitted electronically through the VendorPanel portal by 30 April 2026. The evaluation criteria include price (20%), capability and experience (40%), methodology of project delivery (20%), and quality (20%). Service rates are fixed and will not be adjusted. The contract is for an initial 2-year period with the option for two further 12-month extensions. Respondents must provide details of their legal entity, ABN, directors, and contact information. Insurance certificates of currency for workers compensation, public and products liability, and professional indemnity are required. Any conflicts of interest must be declared.
The bid notice states that quotations must be submitted electronically through the VendorPanel portal prior to the closing date of Thursday, 30 April 2026, 04:00 AM E. South America Standard Time.
The evaluation criteria are: Price (20%), Capability and Experience (40%), Methodology of Project Delivery (20%), and Quality (20%).
Respondents must provide details of their legal entity name, ABN, directors and secretaries (if a company), registered business name, GST registration status, postal address, email address, contact name, contact email, and contact telephone number. They must also provide details of recent or current contracts of a similar nature undertaken in the last 12 months, nominate key personnel, and provide details of any actual, perceived or potential conflicts of interest.
The supplier query cutoff is Monday, 27 April 2026, 04:00 AM E. South America Standard Time.