Ing A Provider To Deliver It Helpdesk Support And Maintenance Services And Cybersecurity Resilience. The Provider Will Be Required To Provide Remote And On/ Help Desk
IT Helpdesk Support and Maintenance Services and Cybersecurity Resilience - - The Western Australian Meat Industry Authority ( WAMIA) is located in Muchea and West Perth. The Customer utilises the suite of Microsoft apps and recently physical servers have moved to the Cloud. In addition to normal and usual office ICT requirements, the Customer utilises computers in the Muchea Livestock Centre that are connected to cattle weighing and scanning infrastructure and the Agrinous application. The Customer is seek
helpdesk support and maintenance services and cybersecurity resilience
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The Western Australian Meat Industry Authority (W ????????) is seeking a single contractor to provide IT support, maintenance, and cybersecurity services. This includes help desk support, system maintenance, subscription management, cybersecurity updates, training, and government reporting. The contractor must be experienced and qualified, with travel to Muchea, Western Australia required. A mandatory site visit will be held on March 11, 2026, at 10:00 am at the Muchea Livestock Centre. Respondents must complete Work Health and Safety induction material prior to attending. Attendance at the briefing is a prerequisite for bid submission. Responses close on April 14, 2026, at 2:30 pm Perth time.
The bid responses close on Tuesday, 14 April 2026, at 2:30 pm Perth, Western Australia.
The bid notice states that the contractor must be suitably experienced and qualified to provide IT support to deliver the specified services.
A site visit will be held at Muchea Livestock Centre on 11 March, 2026, at 10:00 am. Respondents are required to complete Work Health and Safety induction material prior to attending, and attendance is a prerequisite to submission and consideration of a bid.
The CFC seeks an end- to- end provision and delivery of a CRM solution that can integrate through API, webhook or middleware: 1. With existing CFC ticketing systems ( Nliven and Humanitix) and business systems such as Sage 300; OR Combines CRM and ticketing in a single platform, with capability to integrate with CFC business systems such as Sage 300.
Provision of an Interactions Centre Solution - Provision of an Interactions Centre Solution- The ATO is seeking a single service provider to deliver a managed service including the provision, implementation and transition, and ongoing managed services for an Interactions Centre Solution ( ICS) that support the ATOs interactions and business transformation. The new ICS will replace the current ATO Contact Centre and unlock significant technology opportunities, increasing the ATOs ability to harness automatio
Provision of an Interactions Centre Solution
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The ATO is seeking a single service provider for an Interactions Centre Solution. The contract period is for 5 years with two option periods of 3 years each. A virtual industry briefing will be held on January 22, 2026. Tenderers must complete and return the data room confidentiality deed. All correspondence is through email. The closing date is March 16, 2026, at 2:00 PM ACT local time. The ATO proposes to enter into a contract with the successful tenderer by January 2027.
The ATO proposes to enter into a contract with the successful tenderer by January 2027 for an initial contract period of 5 years and two option periods with each option period being 3 years in duration.
Refer to section 23 conditions for participation in the conditions of tender.
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