N Sunshine Coast Counciln
ITT265 - IT Service Management - Sunshine Coast Council is seeking to implement a modern, integrated ITSM platform to replace the current service management environment and provide a scalable foundation for improved technology service delivery. The project will initially focus on delivering a Minimum Viable Product ( MVP) for core ITSM capabilities, including incident, request, change, problem, knowledge, service catalogue, service level management and reporting. The solution must also provide a clear pathw
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