Incident Response Tenders

The closing time for tenders is Tuesday, 16 June 2026, 2:00 PM AEST.

Tenders will be assessed based on quoted prices to ascertain the best value for money for Council, considering factors such as demonstrated understanding, organisation experience, individual experience, referee statements, WHS performance, legal and environmental compliance, quality assurance, sustainability, methodology, innovative solutions, prices, reporting, and conformity of tender.

Tenderers are required to be suitably qualified and experienced contractors. They must hold all necessary licenses, qualifications, and certifications, and have a suitably trained and available workforce. Do you hold, and will maintain for the contract term, all licences, qualifications, and certifications required to perform the services, including staff with appropriate aquatic facility and water quality monitoring competencies

A site visit is scheduled for Tuesday, 9 June 2026, with specific times allocated for Bob Gamble Park and Ripley Splash n Play Adventure Park. Attendance is optional unless otherwise specified. The site visit is for information purposes only

The last day for clarification requests is Tuesday, 9 June 2026, 2:00 PM AEST.

Offers must be lodged by 2pm Australian Eastern Standard Time on Friday 19 June 2026.

The supplier warrants that neither it, nor its personnel have engaged in, or will engage in, any collusive, anti-competitive or similar conduct in connection with the invitation process, or any actual or potential contract with any entity for goods and services similar to the goods and services. The supplier warrants that neither it, nor its personnel have engaged in, or will engage in, any collusive, anti-competitive or similar conduct

The customer is not evaluating offers on the sole criterion of price. The criteria against which the suppliers offer will be evaluated includes mandatory criteria such as insurance, licensing, personnel checks, and quoting structure, as well as desirable criteria like service delivery and organisational capacity. The customer is not evaluating offers on the sole criterion of price.

Suppliers must hold current Queensland security firm licenses and ensure all security personnel hold current Queensland unarmed security officer licenses. Personnel must have completed a criminal history check and hold a valid blue card (or have applications in progress). Suppliers must also provide at least two examples of recent contracts of similar size and operational nature, with referee details. hold a current queensland security firm licence class 1, issued pursuant to the security providers act ****.

It is mandatory for suppliers to attend the briefing sessions, which include site visits, in order to submit an offer. It is mandatory for suppliers to attend the briefing sessions in order to submit an offer.

The closing date for questions is Friday 12 June 2026, 2pm.

The customer may disqualify a supplier if it believes the supplier has breached any warranty. he customer may, in its absolute discretion but is not required to, immediately disqualify a supplier from the invitation process. . . where it believes the supplier has breached any warranty in this clause.

Tenders must be received no later than 2:00 PM AEST on 26 June 2026. Tenders must be received no later than 2:00 pm aest on the tender closing date.

Monthly invoices must itemise charges by service category. Out-of-contract charges must be separately identified and reference the relevant purchase order or written approval. Monthly invoices must itemise charges by service category as a minimum: licensing, enduser support, application infrastructure support, network and connectivity, and telephony.

The tender will be evaluated based on a weighted assessment of service delivery methodology (15%), technical capability (15%), relevant experience (20%), cybersecurity approach (5%), local and regional capability (5%), and price and value for money (40%). council is not bound to accept the lowest priced tender and will assess value for money holistically.

Tenderers must be suitably qualified and experienced. Mandatory criteria include evidence of required licenses, certifications (e. g. , Microsoft Partner status Gold, ITIL certification, ISO **** or equivalent), insurance, and financial standing. evidence of required licences, certifications, and registrations, including as applicable: microsoft partner status goldsolutions partner, itil certification for key personnel, iso **** or equivalent.

Service credit arrangements for SLA non-compliance will be addressed in the contract. service credit arrangements for sla noncompliance will be addressed in the contract.

Engaging in collusive or anti-competitive tendering practices, offering inducements, failing to disclose conflicts of interest, or directly contacting council officers may result in disqualification. any such contact may result in disqualification.

Offers must be lodged by 2pm Australian Eastern Standard Time on Friday 19 June 2026.

The customer is not evaluating offers on the sole criterion of price. The criteria against which the suppliers offer will be evaluated includes mandatory criteria such as insurance, licensing, personnel checks, quoting structure, and past contract examples.

Suppliers must hold a current Queensland security firm licence class 1, and all security personnel must hold a current Queensland unarmed security officer licence. Personnel must have completed a criminal history check and hold a valid blue card (or have applications progressed).

It is mandatory for suppliers to attend the briefing sessions at the specified venues to submit an offer.

The closing date for questions is Friday 12 June 2026, 2pm.

The customer may disqualify a supplier if they breach any warranty, including those related to anti-competitive conduct, conflict of interest, or accuracy of information.