Customer Relationship Management and Ticketing System - The National Gallery is seeking a Customer Relationship Management ( CRM) and Ticketing System solution- The National Gallery is seeking a Customer Relationship Management ( CRM) and Ticketing System solution. The CRM element of the solution should support effective marketing, membership opportunities and benefit management, private giving and partnerships management, as well general ticket holders and other key stakeholders. The Ticketing element of t
Request for tenders for a customer relationship management ( CRM) and ticketing system
AI helper
The National Gallery of Australia (NGA) is seeking a Customer Relationship Management (CRM) and ticketing system. The closing date for tenders is November 20, 2025, at 2:00 PM Canberra time. Tenders must be lodged electronically via Austender. The NGA is seeking an initial 5-year term with an option for an extension of a further 2 years. The tender requires compliance with the Commonwealth Supplier Code of Conduct and the Modern Slavery Act 2018 Cth. Tenderers must address evaluation criteria and comply with minimum content and format requirements. The tender also includes a requirement for a Supplier Environmental Sustainability Plan.
The evaluation criteria are specified in the following table: item evaluation description required information weighting criterion given1 technical the extent to which the tenderers should provide 40 capability tenderer has demonstrated details of how they would that it is able to provide the provide the system by system. completing attachment 3 . 2 capacity the extent to which the tenderers should provide 40 tenderer has demonstrated details of their capacity to that it has the capacity and provide the system by resources including completing attachment 3 and personnel to provide the attachment 5 . requirement3 tenderers the past performance and tenderers should provide 20 experience experience of the tenderer in details of their experience by providing goods or services completing attachment 4 in the same as, or similar to, the schedule 2. pricing the tenderers proposed tenderers should complete the not information pricing for providing the price schedule at attachment 6 weighted system and related services in schedule 2. 6 risk risks identified in connection tenderers should complete not with the tender, including: error reference source not weighted found. and attachment 10 in a compliance with the draft schedule 2 contract and statement of requirements
The tenderer exists as a legal entity at the closing time. The tenderer must not have had an adverse court or tribunal decision, not including decisions under appeal, for a breach of workplace relations law, work health and safety law, or workers compensation law and the tenderer has not fully complied or is not fully complying with the order.
The deadline for submission of tenderer questions is 2:00pm Canberra time on 13 October.
POS, Inventory Management System and E- Commerce Platform - The National Gallery Australia is seeking information from industry providers regarding integrated point of sale, invent- The National Gallery is interested in software systems that supports both POS, front office and back office operations in inventory management, purchase ordering, reporting and analytics, sales, customer management, logistics, security, usability, performance and scalability. The integration of a new e- commerce platform is o
Request for information for point of sale ( POS), inventory management systems and e- commerce platforms.
AI helper
The National Gallery of Australia (NGA) is seeking information from industry providers regarding integrated point of sale (POS), inventory management systems, and e-commerce platforms. Responses must be submitted electronically via Austender by 12:00 PM ACT time on September 17, 2025. Questions regarding the RFI must be submitted by email to the contact officer by 5:00 PM AEST on September 10, 2025. The NGA intends to use the information obtained to achieve a clear understanding of current software capabilities, vendor delivery models, implementation, and training approaches, as well as indicative costs of offered solutions. Vendors must be legally registered entities, store and host data within Australia, and submit responses in English. Pricing must be submitted in Australian dollars.
Responses to this RFI must be submitted electronically to the electronic tender box for this RFI via Austender by 12:00 PM ACT time on September 17, 2025.
Vendors must be legally registered entities.
Questions can be submitted up to 5:00 PM AEST five business days prior to the RFI closing time.
AudioGuide Request for Information - The National Gallery of Australia ( the Gallery) is requesting information to evaluate options for a new audio guide plat- The National Gallery of Australia ( the Gallery) is requesting information to evaluate options for a new audio guide platform for onsite, on tour and online visitors. The Gallery currently has an existing audio guide platform, authored and accessible through the Gallery s website, nga. gov. au. A collection of all guides can be found on the Galle
request for information for audio guide platform
AI helper
The National Gallery of Australia is seeking information on audio guide platform options. The RFI process is independent of any subsequent procurement. Responses must be submitted electronically via Austender by 1 October 2025, 5 PM ACT. Vendors are asked to provide detailed information on their platform, features, case studies, costs, implementation timelines, and API integration capabilities. The RFI includes a request for a trial period.
Responses to this RFI must be submitted electronically to the electronic tender box for this RFI via Austender by 1 October 2025, 5 PM ACT.
Carpark Management System Upgrade - Carpark Management System Upgrade- The National Gallery has two car parking facilities, being and underground visitor carpark and an on- grade staff carpark that is used by staff during the week and staff with visitor overflow parking on weekends. Both carparks are managed by boom- gate and paid parking infrastructure The current system is aged and at end of life, with frequent outages that prevent efficient use of both carparks, creates an operational burden for staff re
Plumbing & Hydraulic Maintenance Services - The National Gallery of Australia ( NGA) is seeking to build a relationship with a suitably capable plumbing and hydrauli- The National Gallery of Australia ( NGA) is seeking to build a relationship with a suitably capable plumbing and hydraulics maintenance supplier who will deliver, under contract, plumbing and hydraulic system maintenance at its Parks and Hume Facilities including but not limited to: Planned maintenance; Breakdown and reactive repairs; Manag
to establish a contract for plumbing and hydraulic maintenance services
AI helper
The National Gallery of Australia is seeking submissions for a plumbing and hydraulic maintenance contract for its Parkes and Hume facilities. The contract will run from October 1, 2025 to September 30, 2027, with two one-year extension options. Responses must be submitted electronically via Austender by September 9, 2025, 11:30 PM ACT local time. An industry briefing and site inspection is scheduled for August 26, 2025, at 10:00 AM. The customer will exclude from participation any potential supplier that does not demonstrate compliance with the specified requirements. The contract will include primary services (regular maintenance) and extended services (additional work). The supplier must comply with all applicable Australian standards and the Commonwealth Supplier Code of Conduct. The customer will evaluate all valid responses received by the closing time to determine the best value for money outcome. Additional contract terms include intellectual property rights, payment terms, primary and extended services, rise and fall volume of work, sustainable procurement, fair work clause, indigenous procurement policy, and modern slavery.
Responses must be lodged electronically via Austender before the closing time of Tuesday, 9 September 2025, 11:30 PM ACT local time.
The customer must pay the amount of a correctly rendered invoice to the supplier within twenty (20) calendar days after receiving it or, if this day is not a business day, on the next business day.
The customer will evaluate all valid responses received by the closing time to determine which potential supplier has proposed the best value for money outcome for the customer.
The customer will exclude from participation any potential supplier that does not demonstrate compliance with: responses received before the specified rft close date and time. responses meet the specified minimum form and content. section 2 of **** attachment 1 plumbing and hydraulic maintenance sor.
A mandatory industry briefing and site inspection is scheduled for Tuesday, 26 August 2025, at 10:00 AM at the National Gallery of Australia, Parkes Place East, Parkes ACT.
The estimated value is AUD from 100,**** to 200,****.
Add words related to your products or services. Our AI broadens the search so you don't miss opportunities.
2
Start your free trial and receive email alerts
Start the 14-day free trial and receive alerts with links to the documents and to the official page.
3
Adjust if needed
Add or edit keywords, set states/territories, choose your delivery schedule and email style. A map view is available in the dashboard.
What our users say
90% recommend BidHits Australia (958 real users, 29/10/2025).Methodology
I closed deals thanks to the information gathered by the search tool. There’s no need to research across multiple media outlets.
J. Comunale
It is complete and optimal, it improves my time.
R. de L. Cruz
All tenders related to our product are captured by you and sent to us. In my opinion, it’s perfect—broad coverage and easy searches across the tender documents.
R. M. Ferreira
I’m absolutely delighted with the system’s performance so far. This software has exceeded all my expectations, ensuring that no crucial keyword, such as “cathodic protection” and others related, goes unnoticed. Its precision and efficiency are remarkable, providing extra peace of mind in our operations. I’m truly impressed by its effectiveness.
S. I. B. Pinheiro
Not only is the service excellent, but the support when I have questions is great too—the site has really impressed me.
We selected the most helpful reviews from real users. Order may change periodically.
I liked it — very easy to navigate. It’s the best one I’ve found.
T. Brasil
Simple, easy to use, and always up to date.
J. Z. Abi-zaid
It’s one of the best platforms for searching bids.
M. R. De Lima
Practicality, speed, trust, and credibility—that’s what the work conveys. The information is precise and sharply targeted.
N. De Lima
Great recommendations appear. Having the bid process link right in the email body helps a lot and saves time.
V. Kafka
The system is very practical. It’s helped increase my monthly revenue.
F. H. Silva
I get exactly what I asked for—quickly, daily, and simply. The search arrives pre-filtered, so there’s no time wasted digging through countless websites, and it’s always up to date!
P. C. O. Da Silva
It’s fast and practical. I just enter what I’m looking for, and it finds the tenders I need.
T. Ltda
There are a lot of bidding reports, it's a ten.
E. A. Dias
Speed, ease and accessibility. Even though I'm a new user, I notice this.
A. de A. S. Silva
The information I need always arrives immediately and is up to date.
C. Furtado
Access to tender documents and to the agencies purchasing goods and services—10 out of 10. Main benefit: time; when you open a city hall or public agency listing, you get what you need fast.
BidHits Australia is a public tenders search engine. We map official portals daily and deliver results on the site and by email. Our AI understands your business so you don't miss opportunities.
Just enter your email and activate the trial. For 14 days you can use all features. When it ends, if you don't subscribe, the tenders list becomes limited and there are no automatic charges.
1) Choose keywords (your products or services). 2) Activate the trial and start receiving. After signup you can adjust regions, times, and email style on the settings page.
Whenever possible, yes. Some official portals require login or block direct links; in those cases we point you to the official process page so you can download the documents.
Yes. In the tenders panel you can filter by region, procurement method, dates, and value ranges. In settings you can save preferences for future alerts and searches.
Yes. After signup you can switch to the map in the panel and see tenders by location.
AI can make mistakes. It's trained to understand your business based on the keywords you add. Refine by adding specific terms, modifying or deleting those that produce off-topic results. That trains your feed and improves future alerts.
Yes. You can query tenders via API. Documentation at /api_integration.php. Ideal for CRM, BI and automations.
In Settings you can pause alerts or adjust delivery times. If you want to delete your account, just contact us. During the free trial there's no auto-charge.
We monitor major official portals every day at the Commonwealth, state/territory and local council levels. Tenders are added to the system as soon as they are published on the source portal.
Explore a term, enable AI email alerts, access the tender documents or official portal, and filter by region and procurement method.
Transcript
Welcome to BidHits Australia. Start by adding a few keywords. Just type what you sell.
That's it. You're now ready to explore government contract opportunities made for you. Your bidding dashboard shows the latest tenders organized by date and matched to your keywords.
To help you spot the most relevant ones, your keywords are automatically highlighted in yellow.
And here's the best part. Our AI is always working behind the scenes to bring you even more opportunities.
Smart Search is already on, enhancing your results beyond exact matches. You don't have to do a thing.
Each tender card comes with useful tools. You can view a summary, open documents, favorite tenders, write private notes, remove what doesn't fit, or check the location on the map.
You can also see all tenders from the same day in a single map view. Perfect for planning your next steps. Use the search bar, apply filters, and explore with ease.
Try BidHits Australia now. It's fast, smart, and free to get started.
AI Assistant
Ask me about the tender...
Loading summary...
Methodology
Unaided survey with 958 active users, conducted through 29/10/2025.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".