Australian War Memorial - Agency Tenders

The Australian War Memorial is seeking tenders for security services. Tenders must be lodged electronically via Austender by 2:00 PM Canberra time on Monday, September 22, 2025. The contract term will be four years with an option to extend for up to one year at the customer's discretion. All enquiries must be submitted in writing to the contact officer by 5:00 PM Canberra time on Monday, September 15, 2025. The tender evaluation committee will conduct the evaluation of tenders in accordance with the evaluation process described in schedule 2. The memorial will evaluate tenders on the basis of overall best value for money consistent with the commonwealth procurement rules and other commonwealth purchasing policies. The tenderer must meet minimum content and format requirements, including a completed tenderer's declaration, indigenous participation plan, and valid tax records. The tender must be in English, and all fees, prices, and costs must be in Australian dollars and are GST inclusive. The tenderer must provide references from two referees. The supplier will adhere to any security arrangements requested by the customer. All site-trained personnel employed by the supplier and deployed to the customer's sites will be required to obtain and maintain a security clearance to the negative vetting 1 level. The supplier must ensure that its specified personnel promptly provide to the customer relevant details to assist with the security clearance process, and the supplier must either notify the customer, or ensure their specified personnel notify the customer promptly in writing of any changes in circumstances which is likely to affect the specified personnel's entitlement to hold a security clearance. All site-trained personnel employed by the supplier and deployed to the customer's sites will be required to undergo a national police check via the Australian Federal Police. The supplier must ensure that its specified personnel promptly provides to the customer relevant details to assist with process. Adverse findings from either process may affect the ability for specified personnel to continue working with the customer. An acceptable national police check is required prior to a personal security access pass being issued. The supplier is required to attend a regular monthly meeting, date agreed by both parties. The contract management representatives from the customer and the supplier are required to attend. A relevant executive level representative, e. g. regional general manager, from the supplier will be required to attend a quarterly meeting with the customer representatives e. g. contract manager, section manager. The supplier is required to prepare and provide a monthly report which sets out the following: a list of all specified personnel both current and any proposed candidates, including csids; a list of the previous months shift summary roster defaults to include any noncompliance issues e. g. missed shifts, late shifts; a monthly mobile patrols report summarising any issues, missed patrols, hazards etc; monthly performance status; a financial statement listing all invoices and credit adjustments as necessary. The report must be provided to the customer representative no later than a day prior to the meeting. The supplier acknowledges the customer requires stable continuous provision of services. The supplier must ensure high standard of services management, the quality and reliability of its specified personnel, the quality and accuracy of its invoicing and administrative processes. The supplier will be required to continually assess and document its performance status in a clear and legible manner, as agreed with the customer. Key performance indicators to include: KPI criteria, target, requirement reference, outcome.

The Australian War Memorial is seeking a tenderer for the fabrication and installation of secondary and tertiary graphics for exhibitions within the Upper Anzac Hall, Afghanistan Gallery, and Anzac Atrium, including the Brisbane Bridge. The term of any contract will be no longer than two years. The tender closes on 6 June 2025 at 2:00 PM (ACT local time). The tender documents can be found at www. ***. *. *