The Torres Strait Island Regional Council (TSIRC) is seeking a professional Travel Management Services (TMS) provider. The selected supplier will be responsible for end-to-end travel booking, management, and support, including after-hours disruption handling. Key requirements include ensuring policy-compliant and cost-effective itineraries, providing strong controls for approvals, reconciliation, and audit, optimizing the use and recovery of travel credits, refunds, and waivers, and delivering accurate, timely reporting, analytics, and insights. The provider must also ensure traveller duty of care, cultural sensitivity, and accessibility. The estimated annual spend for FY2025 is approximately $1. 8 million, which will be aggregated under one preferred supplier arrangement. The contract is expected to commence on July 1, 2026, and conclude on June 30, 2029, with options for extension.
The contract completion time is June 30, 2029, with extension options of up to two further years as detailed in the scope.
The principal shall pay the amount due to the supplier, if any, including any applicable GST, before the end of the payment period, which is typically 25 business days after receipt of the claim, unless the contract is a building contract, in which case it is 15 business days.
The supplier warrants that the services will be fit for the purpose stated in or to be reasonably inferred from the contract, and that any design prepared by the supplier in relation to the work shall be in accordance with the requirements of the contract.
The supplier must have the experience, skills, expertise, resources, and judgment, and hold all necessary competencies, licenses, accreditations, qualifications, permits, clearances, or other authorisations required to comply with its obligations under the contract.
Supplier query cutoff is Sunday, April 26, 2026, 04:00 am.
In FY2025, TSIRC spent approximately $1. 8 million with travel management agencies.