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Ballina Shire Council is seeking tenders from qualified Microsoft Cloud Solution Provider (CSP) partners to provide pricing, supply, administration, and support for Microsoft licensing under the CSP model for a 3-year period. The tender aims to evaluate the suitability of the CSP model for the council's Microsoft licensing needs, focusing on pricing, flexibility, service responsiveness, administrative capability, and ongoing subscription management. Key requirements include competitive CSP pricing, assessment of respondent capability, confirmation of subscription terms, billing options, renewal settings, and product eligibility under the CSP New Commerce model. Respondents must detail assumptions, vendor authorization, account management structures, service desk models, escalation arrangements, support for quoting and provisioning, reporting capabilities, and standard response times. Specific details on subscription terms, billing plans, renewal defaults, mid-term changes, seat reductions, cancellation rules, and renewal processes are required. Information on Microsoft agreements, reseller/partner terms, data handling security, and experience with NSW local government is also necessary. A valid certificate of currency for public liability insurance with minimum $20 million coverage is mandatory. Required documents include the priced response schedule, receipt of addenda, statement of conformance, and list of departures.
The bid notice does not explicitly state a delivery deadline for the products or services. The closing date for submissions is Tuesday 02 June 2026.
The bid notice requires respondents to be suitably qualified and authorised Microsoft Cloud Solution Provider (CSP) partners. It also asks to confirm current Microsoft CSP authorisation status and the ability to provision, bill, and support under the CSP model, including support for Microsoft 365, Azure, security, and related subscription services. Experience with NSW local government conditions is also a requirement.
The bid notice indicates that sample submission is not applicable ('FALSE').
The bid notice states that the supplier query cutoff is Tuesday 02 June 2026 01:00 am E. South America Standard Time.
