HealthShare NSW is establishing a pre-qualified supplier panel for Safe and Secure at Home (SASH) home modification services across NSW. Services include bathroom and access modifications, temporary solutions, and careport services. Suppliers must be capable of delivering services statewide, including regional and remote areas. All works must comply with relevant legislation, standards, and occupational therapist prescriptions. Appointment to the panel does not guarantee work volume; services are engaged on an as-required basis. Suppliers are responsible for their personnel's qualifications, screening, and compliance with WHS legislation. A minimum 24-month warranty is required for all workmanship. Quotes must include a detailed pricing breakdown and estimated completion timeframe. Failure to meet KPIs may result in corrective action.
Minor works must be completed within 10 business days of commencement, unless otherwise agreed. Major works must be completed within the timeframe specified in the approved quotation or as otherwise agreed in writing. minor works must be completed within 10 business days of commencement, unless otherwise agreed based on scope and complexity. ii major works must be completed within the timeframe specified in the approved quotation or as otherwise agreed in writing.
All works will remain free from defects for a minimum period of 24 months from completion, or any longer period required by law. the supplier warrants that: a all workmanship will be of good quality, carried out with due care and skill, and fit for its intended purpose and b all works will remain free from defects for a minimum period of 24 months from completion, or any longer period required by law.
Suppliers must be suitably qualified and experienced, capable of delivering safe, compliant, and timely home modifications. Personnel must be appropriately qualified, licensed, and experienced, and undergo national criminal history police checks. the supplier must ensure that all personnel engaged in the performance of the works are fit and proper persons and suitable to work with vulnerable individuals
Ongoing failure to meet agreed performance expectations or KPIs may result in corrective action, including performance review, temporary suspension of new work allocations, or removal from the panel. ongoing failure to meet agreed performance expectations or kpis may result in corrective action, including performance review, temporary suspension of new work allocations, or removal from the panel in accordance with the contract terms.
Site visit costs for the purpose of quoting are not paid in advance. All quoting-related site visit costs must be included within the submitted quote and will be paid only if the quote is accepted and works are completed. site visit costs for the purpose of quoting are not paid in advance. all quoting-related site visit costs must be included within the submitted quote and will be paid only if the quote is accepted and works are completed.
