Council seeks a cloud-based booking and customer management system to replace fragmented manual processes. Scope includes online bookings, memberships, classes, events, ticketing, payments, CRM, reporting, and accessibility. Implementation by June 2027 with deliverables including system configuration, UAT, training, and go-live. Evaluation weighted on price (30%) and compliance (25%). Submissions via VendorPanel by 29 October 2026, 2:00 PM AEST. Contact: procurement@qprc. nsw. gov. au.
The delivery date is June 2027, with project duration of 6-12 months. Key deliverables include go-live by 1 July 2027 and ongoing support until 1 August 2028. As stated: delivery date june 2027.
Payment terms are not explicitly detailed in the document. The cost breakdown includes deliverables and total lump sum, but specific payment schedule is not provided. As stated: cost breakdown deliverable 1 deliverable 2 summary of cost deliverable 3 deliverable 4 total lump sum.
Warranty information is not explicitly specified in the document. The document mentions warrantyguaranteeoffered as a field in the commercial evaluation criteria, but no specific warranty terms are provided.
Evaluation criteria include: Compliance with scope of work 25%, Methodology and technical approach 15%, Corporate experience and resources 10%, Proof-of-concept sample solution presentation 10%, Training and support 10%, Price 30%. As stated: criterion 1 compliance with scope of work 25criterion 2 methodology and technical approach 15criterion 3 corporate experience and resources 10criterion 4 proofofconcept sample solution presentation 10criterion 5 training and support 10criterion 6 price 30.
Suppliers must provide company profile, relevant experience delivering similar systems to local government, leisure, aquatics, venue hire or community facilities sectors, and references. As stated: experience delivering similar systems to local government, leisure, aquatics, venue hire or community facilities sectors.
Penalty information is not explicitly specified in the document. No penalty clauses or liquidated damages are mentioned in the provided text.
No site visit is mentioned in the document. The procurement is for software implementation, and no physical site inspection is referenced.
Sample submission is not explicitly required. However, a proof-of-concept sample solution presentation is part of the evaluation criteria. As stated: criterion 4 proofofconcept sample solution presentation 10.
The supplier query cutoff is Monday 19 October 2026. As stated: supplier query cutoff monday 19 october 2026 12: 00 am e. south america standard time.
Disqualification risks are not explicitly detailed. The respondent statement requires certification of no collusion or fraud. As stated: i certify that this offer is made without prior understanding, agreement or connection with any corporation, firm or personsubmitting an offer for the same materials, supplies, or equipment, and is in all respect fair and without collusion or fraud.
