EOI **** - CRM Modernisation Project - Council is seeking Expressions of Interest ( EOI) from appropriately qualified and experienced respondents for the procurement of a modern cloud- based Customer Relationship Management ( CRM) Platform.
Customer Relationship Management ( CRM) platform
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Waverley Council is seeking Expressions of Interest (EOI) for a modern, cloud-based Customer Relationship Management (CRM) platform. The project aims to replace the current CRM system to improve customer service, streamline workflows, enhance data quality, and support a mobile workforce. Key objectives include enabling end-to-end workflow automation, cross-business visibility, improved data analytics, and a better customer experience through transparent service tracking and digital self-service. The scope includes CRM solution replacement, a customer portal, workflow automation, mobile capabilities, reporting and analytics, data migration, and integration with other council systems. The EOI closes on June 26, 2026.
The closing date for Expressions of Interest is Friday, 26 June 2026, 04:00 AM E. South America Standard Time.
Respondents must be appropriately qualified and experienced.
The supplier query cutoff date is Monday, 22 June 2026, 04:00 AM E. South America Standard Time.
NCESS Network Support Services for South West Interconnected System ( SWIS) - The Coordinator of Energy has determined, under clause **** of the Electricity System Market ( ESM) Rules, to initiate a Non- Co- optimised Essential System Services ( NCESS) procurement process of Network Support Services ( NSS) for South West Interconnected System ( SWIS) for year 2026 to 2029. Subsequent to the Expression of Interest ( EOI) process, Western Power has reviewed proponents submissions and refined the service
Video Management Systems/ Electronic Security Systems
ElectronicSecurity Systems- Maintenance, Support and Upgrade Services - The Port of Townsville is a critical piece of Queensland and Northern Australia s trade, logistics, and supply chain infrastructure, operating within a geographically dispersed and operationally complex environment. The Port relies on a robust and integrated electronic security network to support safe operations, protect critical assets, manage access control, and meet regulatory, safety, and operational requirements. POTL s existing s
Electronic security systems maintenance, support and upgrade services
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The Port of Townsville requires maintenance, support, and upgrade services for its electronic security systems, including CCTV, access control, and vehicle gates. The contract duration is 3 years with two optional 1-year extensions. Services include preventative and reactive maintenance, fault response, software support, and technical services. The contractor must ensure systems remain reliable, compliant, and operational. Key performance indicators will be used to measure contractor performance, with non-performance management procedures in place for failures. Invoices are to be submitted to ***@***. *. * and paid within 30 days. The contractor must comply with health, safety, and training requirements, including a mandatory annual WHS induction. Cyber security practices are essential, including system hardening, patch management, and prompt notification of any cyber incidents.
Invoices will be paid within 30 days from invoice receipt date.
Where the supplier fails to meet KPIs 3 times within any 12-month period, a show cause notice may be issued.
EOI **** - CRM Modernisation Project - Council is seeking Expressions of Interest ( EOI) from appropriately qualified and experienced respondents for the procurement of a modern cloud- based Customer Relationship Management ( CRM) Platform.
Customer Relationship Management ( CRM) platform
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Waverley Council is seeking Expressions of Interest (EOI) for a modern, cloud-based Customer Relationship Management (CRM) platform. The project aims to replace the current CRM system to improve customer service, streamline workflows, enhance data quality, and support a mobile workforce. Key objectives include enabling end-to-end workflow automation, cross-business visibility, improved data analytics, and a better customer experience through transparent service tracking and digital self-service. The scope includes CRM solution replacement, a customer portal, workflow automation, mobile capabilities, reporting and analytics, data migration, integration with other council systems, and change management. The EOI closes on June 26, 2026.
The closing date for Expressions of Interest is Friday, 26 June 2026, 04:00 AM E. South America Standard Time.
Respondents must be appropriately qualified and experienced.
Supplier queries must be submitted by Monday, 22 June 2026, 04:00 AM E. South America Standard Time.
Network Support Services/ Essential System Services/ Power System
NCESS Network Support Services for South West Interconnected System ( SWIS) - The Coordinator of Energy has determined, under clause **** of the Electricity System Market ( ESM) Rules, to initiate a Non- Co- optimised Essential System Services ( NCESS) procurement process of Network Support Services ( NSS) for South West Interconnected System ( SWIS) for year 2026 to 2029. Subsequent to the Expression of Interest ( EOI) process, Western Power has reviewed proponents submissions and refined the service
Network Support Services ( NSS) for South West Interconnected System ( SWIS) Network support services for the period 1 December 2027 to 31 March 2030, to ensure feeder loading remains within planning limits by providing energy supply solutions or reducing energy demand at the distribution high- voltage feeder level. Specific requirements vary by location and feeder.
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Western Power is procuring Network Support Services (NSS) for the South West Interconnected System (SWIS) for the period 1 December 2027 to 31 March 2030. Submissions are due by 5:00 PM AWST on 30 June 2026. A market briefing will be held on 11 June 2026. Queries can be submitted via email or the VendorPanel portal. The services aim to ensure feeder loading remains within planning limits by providing energy supply solutions or reducing energy demand.
The services are required for the period 1 December 2027 to 31 March 2030.
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