This tender is for outsourced Hard Facilities Management Services for Childrens Health Queensland (CHQ). The services include day-to-day building engineering maintenance and first response to hard FM faults across CHQ facilities, including the Queensland Childrens Hospital. Attendance at a mandatory briefing and site visit is required. Suppliers must meet licensing, WHS principal contractor obligations, ICT and cyber security requirements, and support Queensland Government economic, environmental, and social objectives. The contract is for a term of 10 years with a potential extension. Key personnel requirements are specified, and the contractor is responsible for industrial relations and compliance with various government policies and codes of practice.
Offers close Thursday, 30 April 2026, at 01:00 AM E. South America Standard Time.
The contract details payment terms through a monthly service payment calculated in accordance with a payment mechanism, with provisions for fixed services fees, variable services fees, and minor works payments. Payments are made in arrears.
The contractor warrants that it has the capability and expertise to perform its WHS requirements and has made enquiries to inform itself about work health and safety risks. The contractor also warrants that no design, materials, documents, methods of working or any other aspect of the services will infringe any IP rights.
The tender document does not explicitly state the award criterion, but mentions CHQ seeks a supplier with demonstrated hard FM experience in critical infrastructure, strong governance and reporting capability, effective integration with CHQ ICT systems, and capacity to support sustainability and social outcomes.
Suppliers must meet mandatory licensing, WHS principal contractor obligations, ICT and cyber security requirements, and support Queensland Government economic, environmental and social objectives.
The contract includes an abatement regime for service failures, where penalties are applied to monthly service payments based on key performance failures and minor failures. Specific abatement amounts and repeat failure factors are detailed in the payment mechanism.
Attendance at the CHQ briefing and site visit on 11 March 2026 is mandatory.
The supplier query cutoff date is Thursday, 16 April 2026, at 01:00 AM E. South America Standard Time.