The City of Ballarat is seeking Managed Print Services. This includes the replacement of existing multifunction printers with energy-efficient, secure, and scalable devices. The services required encompass integration with print management software (e. g. , PaperCut), security and identity integration for secure print release, ongoing maintenance, consumables supply, technical support, and defined Service Level Agreements (SLAs). The tender also specifies requirements for installation, transition activities, staff training, and reporting on usage, cost, and environmental impact. The service region is Victoria, Australia.
The bid closes on Tuesday 28 April 2026 at 01:00 am E. South America Standard Time. All transition activities are to be undertaken by the successful tenderer, and new devices are to be operational prior to 1 September 2026 with no service disruption.
The award of the contract will be based on evaluation criteria including capability, experience, organisational competence, technical solution, integration capability, security, project program, SLAs, zero disruption transition, resources, capacity, and contract management.
Bidders must demonstrate proven experience delivering managed print services for organisations of comparable scale, geographic dispersion, and operational complexity, including familiarity with multisite local government environments. They must also demonstrate capability in deploying, integrating, and supporting multifunction printer fleets across multiple sites, including secure print environments and identity-based authentication.
The document mentions that failure to behave in a manner consistent with the City of Ballarat's child safe policy and procedure documents may result in termination of engagement. It also states that significant or substantive variations or departures from the specifications and general conditions of contract will not be viewed favourably, and clauses limiting the liability of the contractor may result in automatic rejection.
Supplier queries cutoff is Thursday 23 April 2026 at 01:00 am E. South America Standard Time.