ITT265 - IT Service Management - Sunshine Coast Council is seeking to implement a modern, integrated ITSM platform to replace the current service management environment and provide a scalable foundation for improved technology service delivery. The project will initially focus on delivering a Minimum Viable Product ( MVP) for core ITSM capabilities, including incident, request, change, problem, knowledge, service catalogue, service level management and reporting. The solution must also provide a clear pathw
IT Service Management platform ITSM core capabilities ( incident, request, change, problem, knowledge, service catalogue, service level management, reporting), enterprise service management, software asset management, configuration management database, IT documentation repository
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Sunshine Coast Council seeks a modern IT Service Management (ITSM) platform to replace its current system. The contract will deliver a minimum viable product (MVP) covering incident, request, change, problem, knowledge, service catalogue, service level management and reporting, with a clear path to expand into enterprise service management, software asset management, configuration management database and controlled IT documentation. Tender closes ****; evaluation based on solution fit, capability, methodology and social/economic factors. 5?year term with 3 extensions.
The deadline is 12 noon, 12th November 2026. Excerpt: "tenders will be accepted until 12 noon, 12th November 2026"
Award based on solution fit and requirements compliance. Excerpt: "solution fit and requirements compliance 40"
Must meet mandatory criteria: health and safety, cyber security, compliance. Excerpt: "mandatory criteria o health and safety o cyber security o compliance"
ITT265 - IT Service Management - Sunshine Coast Council is seeking to implement a modern, integrated ITSM platform to replace the current service management environment and provide a scalable foundation for improved technology service delivery. The project will initially focus on delivering a Minimum Viable Product ( MVP) for core ITSM capabilities, including incident, request, change, problem, knowledge, service catalogue, service level management and reporting. The solution must also provide a clear pathw
IT Service Management platform IT Service Management platform with core incident, request, change, problem, knowledge, service catalogue, service level management, and reporting capabilities; future expansion to Enterprise Service Management, Software Asset Management, Configuration Management Database, and IT documentation repository.
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Sunshine Coast Council invites tenders for an IT Service Management platform to replace its current system. The contract focuses on a minimum viable product with core incident, request, change, problem, knowledge, service catalogue, SLA, and reporting functions, with future expansion to enterprise service management, software asset management, CMDB, and documentation. The tender closes 12 noon, 12 November 2026. Evaluation uses mandatory health, safety, cyber security, compliance criteria and weighted non?price criteria, with presentations and sandbox testing for shortlisted bidders. Submission is via VendorPanel.
tenders will be accepted until 12 noon, 12th November 2026
evaluation of tenders will be conducted against predetermined evaluation criteria
mandatory criteria o health and safety o cyber security o compliance
clarifications cutoff for requests for clarification or further information is 48 hours prior to the closing date
any prohibited contact with a local government employee or elected member of council may result in the respondent or prospective respondent and their quote being disqualified
Request for Information - Digitalisation of Project Management Office - Swan Hill Rural City Council ( Council) invites suitably qualified and experienced organisations to provide information regarding the digitalisation and automation of Council' s Project Management Governance Framework ( PMGF). Council is seeking information from organisations with demonstrated experience in project governance, business process automation, Microsoft 365 solutions, systems integration, knowledge management, reporting and
PMGF digitalisation PMGF template digitalisation, workflow automation, lessons learnt repository, financial system integration, reporting dashboards, training and adoption, licensing and ongoing costs
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Request for information issued by Swan Hill Rural City Council to gather market capability and experience for digitalising and automating its Project Management Governance Framework (PMGF). The RFI seeks solutions for template digitalisation, workflow automation, lessons?learnt repository, financial integration, reporting dashboards, training, licensing and cost estimates. Deadline for responses is **** 3:00?pm AEDT. Contact: Jessica?Chislett, Procurement and Properties Coordinator, ****, tenders@swanhill. vic. gov. au.
request closing time 3: 00pm aedt, 6 november 2026
ICT - EOI - Process Mapping Solution - Ipswich City Council is Requesting Expressions of Interest ( ROEI) for a Process Mapping Solution. Council is seeking to better understand contemporary solutions available in the market that enable the creation, management, publication and maintenance of business process documentation while promoting user engagement and organisational consistency. Please see the attached ROEI documentation for further information.
Process mapping solution - Request for Expression of Interest Process mapping software solution, central repository for process maps, workflow review and approvals, version control, reporting and dashboards, AI- enabled process discovery and search, integration with Microsoft and Oracle platforms, data migration services, training and support services
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Ipswich City Council seeks expressions of interest for a process mapping solution to create, manage, publish and maintain business process documentation. The solution should support user engagement, governance, reporting, collaboration and process improvement. Key requirements include central repository, version control, workflow approvals, AI capabilities, integration with Microsoft and Oracle platforms, data migration, training and flexible licensing for up to **** users. Submissions must be lodged via VendorPanel by 5pm on 13 October 2026. Mandatory requirements include onshore data hosting in Australia and minimum insurance levels.
Submissions must be lodged via VendorPanel prior to the closing date and time. The closing date is 5pm, 13 October 2026. lodgement of the entire submission must be via vendorpanel prior to the closing date and time
Evaluation criteria include capability and strategic alignment, relevant experience, implementation and onboarding, pricing and commercials, buy Ipswich local content, and value for money. the evaluation committee will evaluate the following: o capability and strategic alignment o relevant experience o implementation and onboarding o pricing and commercials o buy ipswich local content o value for money
Mandatory criteria include lodgement via VendorPanel, holding relevant minimum insurance levels, and ability to store council data onshore in Australia only. the vendor must have the ability to store council data onshore in australia only
Clarification requests must be submitted by 6 October 2026. closing date for clarification requests 6 october 2026
Late or nonconforming expressions of interest may be rejected. an expression of interest: i where lodgement did not occur by the closing time as required by clause 6. 1 or ii which does not comply in every respect with the requirements of the reoi documents including these reoi conditions, may be treated as nonconforming and rejected
ICT - EOI - Process Mapping Solution - Ipswich City Council is Requesting Expressions of Interest ( ROEI) for a Process Mapping Solution. Council is seeking to better understand contemporary solutions available in the market that enable the creation, management, publication and maintenance of business process documentation while promoting user engagement and organisational consistency. Please see the attached ROEI documentation for further information.
Process mapping solution - Request for Expression of Interest Process mapping software solution, implementation, training, integration, data migration, licensing
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Ipswich City Council seeks expressions of interest for a process mapping solution to create, manage, publish and maintain business process documentation. The REOI is a market sounding exercise to understand capabilities, pricing and implementation approaches. Submissions must be lodged via VendorPanel by 5pm on 13 October 2026. Mandatory requirements include onshore data hosting in Australia, minimum insurance levels, and submission via VendorPanel. Evaluation criteria include capability, experience, implementation, pricing, local content and value for money.
Submissions must be lodged by the closing time. The closing date is 5pm, 13 October 2026. lodgement of the complete expression of interest must occur by the closing time.
Evaluation will consider capability and strategic alignment, relevant experience, implementation and onboarding, pricing and commercials, buy ipswich local content, value for money.
Mandatory criteria include the vendor must hold the relevant and minimum insurance levels and the vendor must have the ability to store council data onshore in australia only.
Clarification requests must be submitted by 6 October 2026. closing date for clarification requests 6 october 2026.
Late or nonconforming submissions may be rejected. an expression of interest where lodgement did not occur by the closing time. . . may be treated as nonconforming and rejected.
We selected helpful reviews from real users. Order may change periodically.
All tenders related to our product are captured by you and sent to us. In my opinion, it’s perfect—broad coverage and easy searches across the tender documents.
R. M. Ferreira
Very good and accurate information about the tenders: consistent and precise.
G. R. Ortiz
I like the way they provide information with the greatest possible accuracy. I love that.
M. A. Neil
Good information. All the information is very good!
J. A. Tellez
I closed deals thanks to the information gathered by the search tool. There’s no need to research across multiple media outlets.
J. Comunale
The platform is very user-friendly.
N. Lobato
The idea of ​​using a keyword and sending the information by email is very good.
U. Solutions
You see a lot of tenders; you get emails with the alerts.
M. Camarasa
A very good platform.
D. C. Espinosa
Smart search helped discover tenders I hadn't even imagined receiving notifications for.
M. F. Cortez
Excellent information. Just what I was looking for.
L. H. Borrelli
They notify me promptly when a contest is published.
L. Salazar
I consistently received notifications about tenders within the specific segment I chose to monitor. The system simplifies processes that used to be complex, offering a navigation experience that is easy, fast, and modern.
BidHits helps businesses find Australian public tenders. We monitor official portals daily, organise opportunities in one place, and deliver results on the site and by email.
Enter your email and activate the trial. For 14 days you can use all features. If you do not subscribe at /subscription.php when it ends, the tender list becomes limited and there are no automatic charges.
No. We monitor major official portals and bring matching opportunities into one workflow. You can receive alerts by email on the schedule you choose.
Whenever possible, yes. Some official portals require login or block direct links. In those cases, we point you to the official process page so you can access the documents there.
Yes. In the tenders panel you can filter by state/territory, procurement method, dates and value ranges. In settings, you can save preferences for future alerts and searches.
Yes. After signup you can switch to the map view and see tenders by location.
Smart matching helps find opportunities related to what you sell, even when a tender uses different wording. It can make mistakes, so you can improve results by adding, editing or removing keywords.
Yes. You can query tenders via API and receive data in JSON or XML. Documentation is available at /api_integration.php.
In Settings you can pause alerts or adjust delivery times. If you want to delete your account, just contact us. During the free trial there is no auto-charge.
We monitor major official portals every day at Commonwealth, state/territory and local council levels. Tenders are added as soon as they are available from the source portal.
Plans start at A$ 32.50 per month, with options for different business needs and billing terms. Start with a free trial and evaluate the results before subscribing, with no automatic billing.
Search a term, receive smart email alerts, open documents or official pages, and filter by region and procurement method.
Transcript
Welcome to BidHits.
Finding public tenders and bids is important. But what really matters is quickly identifying the opportunities that match what your company sells.
To get started, enter a few keywords that describe your products or services. BidHits shows relevant opportunities, highlights your keywords, and organizes everything by date.
Smart search is already enabled and uses artificial intelligence to expand your results, even when the tender uses different words from the ones you searched for.
For each opportunity, you can view a summary, access documents, mark it as a favorite, add private notes, remove what is not relevant, or view it on the map.
You can also use filters, run searches, and explore the day's opportunities directly on the map.
Start using BidHits now. It's fast, practical, and you can try it for free.
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Methodology
Unaided survey with 1107 active users, conducted through 21/10/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
