Customer Relationship Management/ Citizen Relationship Management/ Local Government Crm
EOI **** - CRM Modernisation Project - Council is seeking Expressions of Interest ( EOI) from appropriately qualified and experienced respondents for the procurement of a modern cloud- based Customer Relationship Management ( CRM) Platform.
Customer Relationship Management ( CRM) platform
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Waverley Council is seeking Expressions of Interest (EOI) for a modern, cloud-based Customer Relationship Management (CRM) platform. The project aims to replace the current CRM system to improve customer service, streamline workflows, enhance data quality, and support a mobile workforce. Key objectives include enabling end-to-end workflow automation, cross-business visibility, improved data analytics, and a better customer experience through transparent service tracking and digital self-service. The new platform should integrate with existing council systems and provide mobile capabilities for field operations. The procurement process is for a modern, scalable CRM platform. The EOI closes on June 26, 2026.
The Expression of Interest closes on Friday, 26 June 2026, at 04:00 AM E. South America Standard Time.
Respondents must be appropriately qualified and experienced.
Supplier queries cutoff is Monday, 22 June 2026, at 04:00 AM E. South America Standard Time.
RFT in relation to the Panel Refresh of Trades Recognition Australia Assessment Services Panel for Service Gaps - Trades Recognition Australia ( TRA) is procuring Assessment Services to support the Job Ready Program, the Offshore Skill- A part of the Department of Employment and Workplace Relations, Trades Recognition Australia ( TRA) is an authorised assessing authority for TRA Occupations under the Migration Regulations **** provides skills assessment services for people with trade skills gained o
Trades Recognition Australia Assessment Services Panel Refresh Assessment services for the Job Ready Program, Offshore Skills Assessment Program, and Temporary Skills Shortage Assessment Program, addressing identified service gaps in specific occupations and regions.
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Request for tender for the refresh of the Trades Recognition Australia (TRA) Assessment Services Panel. The Department of Employment and Workplace Relations is seeking assessment services to support the Job Ready Program, Offshore Skills Assessment Program, and Temporary Skills Shortage Assessment Program. The tender aims to address identified service gaps in specific occupations and regions. Tenders must be lodged electronically via Austender by 11:30 PM ACT local time on 16 July 2026. An information briefing will be held virtually. Existing providers may submit tenders for new or additional services. Successful tenderers will be offered a deed of standing offer or a variation to their existing deed.
The closing date and time for tenders to be lodged is 11:30 PM Canberra, ACT local time on Thursday 16 July 2026, via Austender.
Australian government policy requires payment to suppliers via electronic funds transfer directly to their bank accounts, unless exceptional circumstances exist.
Tenders will be evaluated to identify those representing the best value for money, based on responses to weighted and scored evaluation criteria (Organisational Capability, Service Capability, Service Capacity) and unscored stream-specific criteria (Services for Stream A Applicants, Services for Stream D Applicants).
Tenderers must be an Australian registered training organisation and possess an RTO scope of registration for the relevant TRA occupations they are tendering for.
Tenders may be excluded for late lodgement, failure to meet minimum content and format requirements, non-compliance with conditions for participation, or engaging in unethical or improper conduct.
Quantitative Analysis On Your Terms National Youth Survey - " Quantattive analysis and reporting services for the On your Terms National Youth Survey project"- The Australian Human Rights Commission is seeking tp procure quantitative analysis and reporting services to support the On Your Terms National Youth Survey, a large- scale national survey of young people aged 14- 18 examining experiences, knowledge, and attitudes in relation to consent, respectful relationships, and sex education. The successful sup
Quantitative analysis and reporting services for the On Your Terms National Youth Survey project. Quantitative analysis and reporting services, including descriptive and inferential analysis, subgroup analysis, preparation of an analytical report, supporting tables, charts, and analytical outputs, and provision of reusable analytical syntax and/or files.
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The Australian Human Rights Commission is seeking quantitative analysis and reporting services for the On Your Terms National Youth Survey. The services include data analysis, report preparation, and provision of analytical outputs. The estimated value is AUD 100,**** to 180,****. The closing date for submissions is 23 June 2026. Services are expected to be delivered remotely, with no physical facilities provided. The contract term is up to 4 weeks.
The final analytical report and reproducible files are due within 17 calendar days of receipt of the final dataset. A briefing on findings is to be provided within 35 business days of submission of the final analytical report.
The supplier warrants that the provision of the services will not infringe any third party's intellectual property rights.
Responses will be evaluated based on understanding of the requirement and proposed analytical approach (30%), technical capability and relevant experience (30%), personnel, governance, and quality assurance (20%), and price (20%).
Potential suppliers must comply with all requirements set out in the Commonwealth Approach to Market Terms and agree to enter into a contract incorporating the Commonwealth Contract Terms.
No physical facilities, office space, or onsite resources will be provided, as the services are expected to be delivered remotely.
Responses will not be considered if they do not comply with mandatory conditions. The customer will not enter into a contract with a supplier who has an undischarged judicial decision relating to employee entitlements.
The estimated value is between AUD 100,**** and 180,****.
People & Wellbeing Services ( Human Resources) LB328 - LB Prequalified Arrangement - Becoming a Local Buy supplier is a great way to sell more goods and services to local councils. Each year over $ 800m in spend goes through Local Buy s Arrangements. This Tender request is for appointment to a Register of Pre- Qualified Suppliers to the Local Governments of Queensland, and other approved purchasers for the supply of: - People & Wellbeing Services ( Human Resources) LB328 Please see attached documents for a
Marketing, Media, Print Services & Promotional LB306- LB Pre- Qualified Arrangement - Local Buy proudly provides a gateway that connects local suppliers to local government and other buyers. This LGA arrangement includes Queensland, Northern Territory, Tasmania and other approved buyers. The following tender is now open. Marketing, Media, Print Services and Promotional LB306 Please see attached documents for a summary of the scope for the above arrangement. To view the request- for- tender documents and sub
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