After- Hours Contact Centre Services - Rockhampton Regional Council is seeking tenders from suitably qualified and experienced Suppliers for the provision of After- Hours Contact Centre Services. Council is seeking a Supplier capable of delivering a seamless continuation of Council s customer service operations, providing reliable, professional and consistent support to the community outside normal business hours and during periods of increased demand or service disruption. Council requires a service model
Afterhours Contact Centre Services
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Rockhampton Regional Council is seeking tenders for the provision of afterhours contact centre services. The selected supplier will be responsible for delivering a seamless continuation of the council's customer service operations outside normal business hours, including weekends and public holidays, and during periods of increased demand or service disruption. The service model must ensure continuous availability to support customers. The tender closes on April 15, 2026.
The tender closes on Wednesday, 15 April 2026 at 01:00 am E. South America Standard Time.
The bid notice states that within twenty 20 business days of receipt of a payment claim that complies with clause 12. 3, council will pay the amount of the payment claim, except where council exercises its right under clause 12. 6 or council disputes the payment claim.
The bid notice states that the supplier warrants that the services, and performance of the services, will match the description including any performance criteria in the agreement, be performed with skill, care and diligence, be performed by appropriately qualified and trained personnel, comply with all relevant legislative requirements and all standards of standards australia ltd, comply with such other standard as council may nominate to the supplier in writing and be fit and suitable for any purpose expressed in this agreement, any purpose which council has made expressly known to the supplier or in the absence of such expressed purpose, be fit for the purposes for which services of the same kind as the services are commonly procured.
The bid notice states that Rockhampton Regional Council is seeking tenders from suitably qualified and experienced suppliers.
The supplier query cutoff is Monday, 13 April 2026 at 01:00 am E. South America Standard Time.
Evaluation of the Queensland Primary Health Network ( PHN) Alcohol and Other Drugs ( AOD) Initiative. - The Customer invites qualified and experienced organisations, including research and evaluation consultancies, universities and other entities with demonstrated capability in program evaluation and expertise in AOD systems, to submit an Offer to deliver a 12- month evaluation to be completed by June 2027. The project has an indicative budget of up to $ 200, 000 ( excluding GST), covering all project costs
Research into understanding system- level barriers for women who use alcohol & other drugs on remand - The Customer invites Queensland- based research providers, including both university and non- university organisations, to deliver a 12- month research project, completed by 30 June 2027. The project has an indicative budget of up to $ 150, 000 ( excluding GST), covering all project costs including personnel, travel, lived- living experience participation, and administrative expenses. The research will exa
research into understanding system- level barriers for women who use alcohol other drugs on remand
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The Queensland Mental Health Commission is seeking Queensland-based research providers to conduct a 12-month research project examining systemic barriers for women on remand who use alcohol and other drugs (AOD). The project has an indicative budget of up to $150,000 (excluding GST) and must be completed by June 30, 2027. The research will involve mixed-methods approaches across three correctional centres, including quantitative data analysis and qualitative interviews. Suppliers must demonstrate the ability to secure all required ethics and research approvals, including from a Human Research Ethics Committee (HREC) and the Queensland Corrective Services (QCS) Research and Evaluation Committee, prior to commencing fieldwork. Failure to obtain QCS approval may lead to contract suspension or termination. Shortlisted suppliers may be invited for an interview. Desirable criteria include evidence of high-quality written work and experience in stakeholder engagement.
The bid notice states that the research project must be completed by 30 June 2027.
Suppliers must demonstrate ability to secure all required ethics and research approvals prior to research commencement, including, but not limited to: approval from a human research ethics committee (HREC) and approval from the Queensland Corrective Services (QCS) research and evaluation committee.
Suppliers are advised that failure to obtain QCS approval within an agreed timeframe may result in the suspension or termination of the contract, with associated funding reallocated at the discretion of the customer.
The supplier query cutoff date is Friday 01 May 2026 04:00 am E. South America Standard Time.
The project has an indicative budget of up to $150,000 excluding GST.
After- Hours Contact Centre Services - Rockhampton Regional Council is seeking tenders from suitably qualified and experienced Suppliers for the provision of After- Hours Contact Centre Services. Council is seeking a Supplier capable of delivering a seamless continuation of Council s customer service operations, providing reliable, professional and consistent support to the community outside normal business hours and during periods of increased demand or service disruption. Council requires a service model
After- Hours Contact Centre Services - Rockhampton Regional Council is seeking tenders from suitably qualified and experienced Suppliers for the provision of After- Hours Contact Centre Services. Council is seeking a Supplier capable of delivering a seamless continuation of Council s customer service operations, providing reliable, professional and consistent support to the community outside normal business hours and during periods of increased demand or service disruption. Council requires a service model
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BidHits Australia is a public tenders search engine. We map official portals daily and deliver results on the site and by email. Our AI understands your business so you don't miss opportunities.
Just enter your email and activate the trial. For 14 days you can use all features. When it ends, if you don't subscribe at /subscription.php, the tenders list becomes limited and there are no automatic charges.
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Welcome to BidHits Australia. Start by adding a few keywords. Just type what you sell.
That's it. You're now ready to explore government contract opportunities made for you. Your bidding dashboard shows the latest tenders organized by date and matched to your keywords.
To help you spot the most relevant ones, your keywords are automatically highlighted in yellow.
And here's the best part. Our AI is always working behind the scenes to bring you even more opportunities.
Smart Search is already on, enhancing your results beyond exact matches. You don't have to do a thing.
Each tender card comes with useful tools. You can view a summary, open documents, favorite tenders, write private notes, remove what doesn't fit, or check the location on the map.
You can also see all tenders from the same day in a single map view. Perfect for planning your next steps. Use the search bar, apply filters, and explore with ease.
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Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
