Request for Tender - Provision of Managed IT Services - Balranald Shire Council is seeking to engage a suitably qualified and experienced provider to deliver Managed IT Services across all Council sites. The successful tenderer will be responsible for providing responsive helpdesk and end- user support, proactive management and maintenance of IT infrastructure, implementation of essential cybersecurity services, and ensuring strong IT governance. Council is looking for a proactive, reliable, and capable par
Managed IT Services Part A: Desktop, Microsoft 365, and Azure Services ( Service Desk, Onsite Support, Microsoft 365 and Azure Management, Endpoint Management, Application Control, Identity and Access Control, Data Protection, IT Asset Management, Security Services, Remote Access, User Training, Documentation, Governance, and Project Services). Part B: Network and Telephony ( NBN Connectivity, WiFi and LAN Management, Network Segmentation, Telephony System Management, 4G Failover, and Network Documentation).
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Balranald Shire Council is seeking a provider for managed IT services, including helpdesk, end-user support, IT infrastructure management, cybersecurity, and IT governance. The contract is for three years with two optional one-year extensions. Tenders must be submitted electronically by 26 June 2026, 2:00 PM AEST. Services can be bid for in two parts: Part A (Desktop, Microsoft 365, and Azure Services) and Part B (Network and Telephony). Key requirements include Australian-based service delivery, adherence to Essential Eight maturity level 1, and data sovereignty within Australia. The evaluation will consider service delivery methodology, technical capability, relevant experience, cybersecurity approach, local/regional capability, and price/value for money.
Tenders must be received no later than 2:00 PM AEST on 26 June 2026. Late tenders will not be accepted.
Monthly invoices must itemise charges by service category. Prices are exclusive of GST and shall remain fixed for the first twelve months, with annual variations based on the ABS Consumer Price Index thereafter, subject to council approval.
The tender will be evaluated based on a weighted assessment of service delivery methodology (15%), technical capability (15%), relevant experience (20%), cybersecurity approach (5%), local and regional capability (5%), and price and value for money (40%).
Tenderers must demonstrate financial capacity, have current insurance certificates, and provide evidence of required licenses, certifications, and registrations, such as Microsoft Partner status, ITIL certification, and ISO **** or equivalent.
Service credit arrangements for SLA non-compliance will be addressed in the contract.
The last day for clarification queries is 19 June 2026.
Engaging in collusive or anti-competitive tendering practices, offering inducements, failing to disclose conflicts of interest, or directly contacting council officers may result in disqualification.
Request for Tender - Provision of Managed IT Services - Balranald Shire Council is seeking to engage a suitably qualified and experienced provider to deliver Managed IT Services across all Council sites. The successful tenderer will be responsible for providing responsive helpdesk and end- user support, proactive management and maintenance of IT infrastructure, implementation of essential cybersecurity services, and ensuring strong IT governance. Council is looking for a proactive, reliable, and capable par
Provision of Managed IT Services Part A: Desktop, Microsoft 365, and Azure Services ( Service Desk, Onsite Support, Microsoft 365 and Azure Management, Endpoint Management, Application Control, Identity and Access Control, Data Protection, IT Asset Management, Security Services, Remote Access, User Training, Documentation, Governance, and Project Services). Part B: Network and Telephony ( NBN Connectivity, WiFi and LAN Management, Network Segmentation, Telephony System Management, 4G Failover, and Network Documentation).
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Balranald Shire Council is seeking a provider for Managed IT Services, including helpdesk, end-user support, IT infrastructure management, cybersecurity, and IT governance. The contract is for three years with two optional one-year extensions. Tenders must be submitted electronically by 26 June 2026, 2:00 PM AEST. Services are divided into two parts: Part A (Desktop, Microsoft 365, Azure) and Part B (Network and Telephony). All services must be delivered from Australia. Key requirements include meeting SLA targets, proactive management, Essential Eight compliance, and data sovereignty within Australia. The evaluation criteria include service delivery methodology, technical capability, relevant experience, cybersecurity approach, local/regional capability, and price/value for money.
Tenders must be received no later than 2:00 PM AEST on 26 June 2026. Late tenders will not be accepted.
Monthly invoices must itemise charges by service category. Prices are exclusive of GST and shall remain fixed for the first twelve months, with annual variations based on the ABS Consumer Price Index thereafter, subject to council approval.
The tender will be evaluated based on a weighted assessment of service delivery methodology (15%), technical capability (15%), relevant experience (20%), cybersecurity approach (5%), local and regional capability (5%), and price and value for money (40%).
Tenderers must demonstrate financial capacity, have current insurance certificates, and provide evidence of required licenses, certifications, and registrations, such as Microsoft Partner status, ITIL certification, and ISO **** or equivalent.
Service credit arrangements for SLA non-compliance will be addressed in the contract.
The last day for clarification queries is 19 June 2026.
Engaging in collusive or anti-competitive tendering practices, offering inducements, failing to disclose conflicts of interest, or directly contacting council officers may result in disqualification.
RFT- Integrated Enforcement System and Solution - Burwood Council invites tenders for the provision, installation, and ongoing support of Regulatory Enforcement Software, Secure Data Storage, and License Plate Recognition ( LPR) Vehicle Enforcement Solutions. - As a minimum, Council seeks a fully operational and Revenue NSW approved enforcement solution that includes enforcement software, LPR capability, and secure data storage, with seamless integration across paid parking, permit, and enforcement systems.
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Burwood Council is seeking tenders for the provision, installation, and ongoing support of regulatory enforcement software, secure data storage, and license plate recognition (LPR) vehicle enforcement solutions. The solution must be fully operational and NSW approved, with seamless integration across paid parking, permit, and enforcement systems. Tenderers are also required to provide ongoing support, including software updates, maintenance, and helpdesk services. All proposed functionality must be available at the time of tender submission.
The supplier query cutoff date is Thursday 07 May 2026 02:00 am E. South America Standard Time.
RFT- Integrated Enforcement System and Solution - Burwood Council invites tenders for the provision, installation, and ongoing support of Regulatory Enforcement Software, Secure Data Storage, and License Plate Recognition ( LPR) Vehicle Enforcement Solutions. - As a minimum, Council seeks a fully operational and Revenue NSW approved enforcement solution that includes enforcement software, LPR capability, and secure data storage, with seamless integration across paid parking, permit, and enforcement systems.
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Burwood Council is inviting tenders for the provision, installation, and ongoing support of regulatory enforcement software, secure data storage, and license plate recognition (LPR) vehicle enforcement solutions. The solution must be fully operational and NSW approved, with seamless integration across paid parking, permit, and enforcement systems. Ongoing support, including software updates, maintenance, and helpdesk services, is required. All proposed functionality must be available at the time of tender submission. The council aims for minimal disruption to enforcement operations and continuity of parking and general enforcement activities.
The bid notice states that the supplier query cutoff is Thursday 07 May 2026 02:00 am E. South America Standard Time.
RFT- Integrated Enforcement System and Solution - Burwood Council invites tenders for the provision, installation, and ongoing support of Regulatory Enforcement Software, Secure Data Storage, and License Plate Recognition ( LPR) Vehicle Enforcement Solutions. - As a minimum, Council seeks a fully operational and Revenue NSW approved enforcement solution that includes enforcement software, LPR capability, and secure data storage, with seamless integration across paid parking, permit, and enforcement systems.
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Burwood Council is seeking tenders for the provision, installation, and ongoing support of regulatory enforcement software, secure data storage, and license plate recognition (LPR) vehicle enforcement solutions. The solution must be fully operational and NSW approved, with seamless integration across paid parking, permit, and enforcement systems. Tenderers are also required to provide ongoing support, including software updates, maintenance, and helpdesk services. All proposed functionality must be available at the time of tender submission. The council aims for minimal disruption to enforcement operations and continuity of parking and general enforcement activities.
The bid notice states that the supplier query cutoff is Thursday 07 May 2026 02:00 am E. South America Standard Time.
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