Contact Centre Replacement - CQUniversity currently operates an on- premises Cisco Finesse contact centre environment integrated with the University s Customer Relationship Management ( CRM) platform, SugarCRM, and the University s IT Service Management tool, Ivanti, to support customer interaction management and operational workflows. The University is seeking to evaluate modern Contact Centre platforms and associated capabilities to support evolving customer engagement expectations, operational efficiency
DC Network Core Replacement - CQU intends to replace the University s existing data centre network due to its age and associated risks. The objective is to deliver a replacement solution that minimises operational disruption while maintaining established architectural principles, such as the current leaf- spine design and routing frameworks. Vendors are encouraged to propose alternative or enhanced solutions where these can clearly demonstrate improvements in operational simplicity, network resilience, or l
Data Centre Network Replacement Replacement of existing data centre network infrastructure.
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Central Queensland University (CQU) is seeking to replace its aging data centre network. The objective is to minimize operational disruption while maintaining current architectural principles. Vendors should propose solutions that improve operational simplicity, network resilience, or long-term cost efficiency. The solution must support access port speeds of 1, 10, 25, and 40 Gbps, with uplink capacity to the core of 25, 40, and 100 Gbps. MACsec capabilities and hitless upgrades are required. The tender closes on July 27, 2026.
The tender closes on Monday, 27 July 2026, at 03:00 am E. South America Standard Time.
Supplier query cutoff is Monday, 20 July 2026, at 03:00 am E. South America Standard Time.
MicrosoftFabric Implementation - Central Queensland University is looking for Professional Services to complete implementation of the following streams: 1. Data ingestion and pipeline build ( bronze- silver- gold medallion architecture), 2. Dimensional and semantic data modelling in Microsoft Fabric, and 3. Power BI dashboard development for two key initiatives Project to Commence 20 August 2026
Microsoft Fabric implementation services 1. Data ingestion and pipeline build ( Bronze- Silver- Gold Medallion Architecture), 2. Dimensional and semantic data modelling in Microsoft Fabric, 3. Power BI dashboard development for two key initiatives.
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Central Queensland University is seeking professional services for the implementation of Microsoft Fabric. This includes data ingestion and pipeline building, dimensional and semantic data modeling, and Power BI dashboard development for two key initiatives. The project is set to commence on August 20, 2026. The tender opens on July 9, 2026, and closes on July 30, 2026.
DC Network Core Replacement - CQU intends to replace the University s existing data centre network due to its age and associated risks. The objective is to deliver a replacement solution that minimises operational disruption while maintaining established architectural principles, such as the current leaf- spine design and routing frameworks. Vendors are encouraged to propose alternative or enhanced solutions where these can clearly demonstrate improvements in operational simplicity, network resilience, or l
Contact Centre Replacement - CQUniversity currently operates an on- premises Cisco Finesse contact centre environment integrated with the University s Customer Relationship Management ( CRM) platform, SugarCRM, and the University s IT Service Management tool, Ivanti, to support customer interaction management and operational workflows. The University is seeking to evaluate modern Contact Centre platforms and associated capabilities to support evolving customer engagement expectations, operational efficiency
Contact Centre Replacement Contact centre platforms and associated capabilities
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CQUniversity is seeking to evaluate modern contact centre platforms and associated capabilities to replace its on-premises Cisco Finesse environment. The goal is to support evolving customer engagement expectations, operational efficiency, scalability, integration flexibility, and future digital service delivery. The university is open to modern platforms that may offer different architectural models, integrated ecosystems, configurable components, partner solutions, or cloud-native services. Desired outcomes include uptime guarantees, improved user experience, and AI technology assistance. The project aims to improve overall customer engagement and streamline staff assistance to students.
The tender closes on Wednesday, 22 July 2026, at 03:00 am E. South America Standard Time.
Supplier query cutoff is Wednesday, 15 July 2026, at 03:00 am E. South America Standard Time.
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BidHits helps businesses find Australian public tenders. We monitor official portals daily, organise opportunities in one place, and deliver results on the site and by email.
Enter your email and activate the trial. For 14 days you can use all features. If you do not subscribe at /subscription.php when it ends, the tender list becomes limited and there are no automatic charges.
No. We monitor major official portals and bring matching opportunities into one workflow. You can receive alerts by email on the schedule you choose.
Whenever possible, yes. Some official portals require login or block direct links. In those cases, we point you to the official process page so you can access the documents there.
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Smart matching helps find opportunities related to what you sell, even when a tender uses different wording. It can make mistakes, so you can improve results by adding, editing or removing keywords.
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Transcript
Welcome to BidHits.
Finding public tenders and bids is important. But what really matters is quickly identifying the opportunities that match what your company sells.
To get started, enter a few keywords that describe your products or services. BidHits shows relevant opportunities, highlights your keywords, and organizes everything by date.
Smart search is already enabled and uses artificial intelligence to expand your results, even when the tender uses different words from the ones you searched for.
For each opportunity, you can view a summary, access documents, mark it as a favorite, add private notes, remove what is not relevant, or view it on the map.
You can also use filters, run searches, and explore the day's opportunities directly on the map.
Start using BidHits now. It's fast, practical, and you can try it for free.
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Methodology
Unaided survey with 1075 active users, conducted through 24/07/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
