ITSM Platform Review - The University of Southern Queensland ( UniSQ) is seeking responses for the provision and implementation of a modern Information Technology Service Management ( ITSM) platform to support reliable, secure, scalable, and efficient service management across the University. The scope of this procurement includes the supply of the ITSM platform, implementation services, configuration, data migration, system integration, user training, ongoing support, and managed service requirements. The
ITSM Platform Review - The University of Southern Queensland ( UniSQ) is seeking responses for the provision and implementation of a modern Information Technology Service Management ( ITSM) platform to support reliable, secure, scalable, and efficient service management across the University. The scope of this procurement includes the supply of the ITSM platform, implementation services, configuration, data migration, system integration, user training, ongoing support, and managed service requirements. The
ITSM Platform Review - The University of Southern Queensland ( UniSQ) is seeking responses for the provision and implementation of a modern Information Technology Service Management ( ITSM) platform to support reliable, secure, scalable, and efficient service management across the University. The scope of this procurement includes the supply of the ITSM platform, implementation services, configuration, data migration, system integration, user training, ongoing support, and managed service requirements. The
ITSM Platform Review - The University of Southern Queensland ( UniSQ) is seeking responses for the provision and implementation of a modern Information Technology Service Management ( ITSM) platform to support reliable, secure, scalable, and efficient service management across the University. The scope of this procurement includes the supply of the ITSM platform, implementation services, configuration, data migration, system integration, user training, ongoing support, and managed service requirements. The
Enterprise Governance, Risk and Compliance ( GRC) Platform - WorkCover Queensland ( WCQ) is seeking the provision and implementation of a modern Governance, Risk and Compliance ( GRC) platform to ensure continuity of service, address current technology limitations, and support the organisation' s risk maturity objectives and 2030 Strategy. The procurement seeks a Software- as- a- Service ( SaaS) GRC solution that maintains existing risk and compliance capabilities while providing a scalable foundation for f
WCQ seeks a SaaS GRC platform for provision and implementation to ensure service continuity and support risk maturity objectives. The solution must support both transition state (by June 2027) and future state requirements. The scope includes platform services (Level 4 support) and implementation services (Bundle 2: design, build, integration, data migration). Platform capability will be evaluated independently of the implementation proposal. Optional services like WHS and contracts management are available.
The current contract for WCQ's GRC platform expires on 31 July 2027, requiring a solution by 30 June 2027. a competitive market process is therefore required to secure an ongoing grc solution, including completion of any transition requirements, by 30 june 2027.
Platform bundle 1 and implementation bundle 2 components will be evaluated independently, and at WCQ's discretion, sequentially. platform bundle 1 and implementation bundle 2 components will be evaluated independently, and at wcqs discretion, sequentially
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Unaided survey with 1097 active users, conducted through 18/09/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
