User Support Tenders

The delivery date is June 2027, with a project duration of 6-12 months. Key milestones include go-live by 1 July 2027 and ongoing support until 1 August 2028. As stated: delivery date june 2027project duration 6 12 months.

Payment terms are not explicitly detailed in the document. The cost breakdown includes deliverables and total lump sum, but specific payment schedule is not provided. As stated: cost breakdown deliverable 1 deliverable 2 summary of cost deliverable 3 deliverable 4 total lump sum.

Warranty information is not clearly specified in the document. The text mentions warrantyguaranteeoffered as a field but does not provide specific details. No explicit warranty terms are stated.

The evaluation criteria are: Compliance with scope of work 25%, Methodology and technical approach 15%, Corporate experience and resources 10%, Proof-of-concept sample solution presentation 10%, Training and support 10%, Price 30%. As stated: criterion 1 compliance with scope of work 25criterion 2 methodology and technical approach 15criterion 3 corporate experience and resources 10criterion 4 proofofconcept sample solution presentation 10criterion 5 training and support 10criterion 6 price 30.

Suppliers must provide company profile, relevant experience delivering similar systems to local government, leisure, aquatics, venue hire or community facilities sectors, and references. As stated: experience delivering similar systems to local government, leisure, aquatics, venue hire or community facilities sectors.

Penalty information is not explicitly detailed in the document. No specific penalty clauses or liquidated damages are mentioned in the provided text.

The supplier query cutoff is Monday 19 October 2026. As stated: supplier query cutoff monday 19 october 2026 12: 00 am e. south america standard time.

Respondents must certify the offer is made without collusion or fraud. As stated: i certify that this offer is made without prior understanding, agreement or connection with any corporation, firm or personsubmitting an offer for the same materials, supplies, or equipment, and is in all respect fair and without collusion or fraud.

Proposals must be submitted no later than the closing date and time, 3 November 2026, 3pm AEST. proposals must be submitted no later than the closing date and time.

The customer will award the agreement to the proponent that provides the overall best value for money, not limited to price. will provide the overall best value or money which is not limited to price in accordance with the evaluation criteria.

Proponents must be prequalified on NSW Government ICT Services Scheme **** as an advanced or registered supplier. proponent must be prequalified on nsw government ict services scheme ****, as an advanced or registered supplier prior to receiving this rfp.

Unsuccessful proponents may request a debriefing within 30 days of notification of the outcome. unsuccessful proponents may, within 30 days of the notification of the outcome of the rfp, by email to the rfp manager, request a debriefing.

Proposals received after the closing date and time will be considered late and will not be accepted except in limited circumstances. late proposals will not be accepted, except where the customer determines. . . that the late proposal was beyond the reasonable control of the proponent.

The delivery date is June 2027, with project duration of 6-12 months. Key milestones include go-live by 1/07/2027 and ongoing support until 1/08/2028. As stated: delivery date june 2027.

The evaluation criteria include compliance with scope of work (25%), methodology and technical approach (15%), corporate experience and resources (10%), proof-of-concept (10%), training and support (10%), and price (30%). As stated: criterion 1 compliance with scope of work 25.

Suppliers must provide company profile, relevant experience, proposed solution, implementation approach, training and support, licensing and pricing, security and compliance, references, and assumptions. As stated: suppliers responding to this rfq should provide: company profile and relevant experience.

Supplier query cutoff is Monday 19 October 2026. As stated: supplier query cutoff monday 19 october 2026.

Offers must be lodged by 11:00am Australian Eastern Standard Time on Monday 26th October 2026. offers must be lodged by 11: 00am australian eastern standard time on monday 26th october 2026

The contract includes warranty and defect management and requires comprehensive warranty coverage as part of the evaluation criteria. product demonstrates exceptional durability, extended service life, resistance to wear and tear, replaceable components, comprehensive warranty coverage

Offerors must confirm vests are independently tested and certified for nij standard **** stab resistance of personal body armor and warrant adherence to the Queensland Government Supplier Code of Conduct. the offeror must confirm that the proposed vests are independently tested and certified for nij standard ****

Offers must be conforming, including be received by the closing date and time and satisfy all mandatory requirements. to be a conforming offer, the offer must: a be received by the closing date and time