Norfolk Island Regional Council is seeking tender responses for IT managed services. The selected provider will manage, maintain, and improve the council's IT environment, including end-user computing, servers, cloud infrastructure, Microsoft 365, applications, networks, and cyber security. The provider must demonstrate capability in remote or complex environments. Tender responses are due by 2:00 PM Australian Eastern Standard Time on 4 August 2026. All enquiries must be submitted via VendorPanel. The council is not responsible for any costs incurred by tenderers in preparing their response.
Tender responses are required to be submitted by 2:00 PM Australian Eastern Standard Time on 4 August 2026. all tender responses are required to be submitted via the method specified in clause 6. 2 by 2:00pm australian eastern standard time on 4 august 2026.
The evaluation criteria include capability and experience (20%), key personnel, delivery organisational structure and subcontractors (10%), service delivery model and methodology (30%), and price (40%). item evaluation criteria weighting 1. capability and experience 20 2. key personnel, delivery organisational structure and subcontractors 10 3. service delivery model and methodology 30 4. price 40
Tenderers must be suitably qualified and experienced managed service providers with proven capability to ensure reliable, secure, and scalable IT operations. Mandatory criteria include a completed and signed tender form, fully completed tender response schedules, evidence of financial viability and capacity, and evidence of sufficient insurances. enderers must meet the following mandatory requirements failing which their tender response may be treated as nonconforming and may be excluded for evaluation, according to the councils absolute discretion: a provision of a completed and signed tender form invitation to tender: section d tender response schedules b fully completed tender response schedules c evidence of financial viability and capacity and d evidence of sufficient insurances.
The supplier query cutoff is Tuesday 28 July 2026 at 01:00 AM E. South America Standard Time. supplier query cutoff tuesday 28 july 2026 01: 00 am e. south america standard time
Tenderers may be disqualified for collusive behaviour, offering bribes, or improperly influencing council officers. any tenderer: i. found to have offered a bribe, gratuity, bonus, discount or any sort of enticement to any councillor, employee of the council or their representatives will have their tender response excluded ii. who discusses the invitation to tender with any councillor, employee of the council with the exception of the nominated councils representative, at any time prior to the formal notification of any decisions, may have their tender response excluded by the council.
