The Torres Strait Island Regional Council (TSIRC) is seeking a professional Travel Management Services (TMS) provider. The scope of services includes end-to-end travel booking, management, and after-hours support, ensuring policy-compliant and cost-effective itineraries. The provider will also be responsible for strong controls for approvals, reconciliation, and audit, optimizing the use of travel credits, providing accurate reporting and analytics, and ensuring traveller duty of care. The contract is for a single preferred supplier arrangement, with an estimated spend of approximately $1. 8 million in FY2025. The tender opens on March 26, 2026, and closes on May 1, 2026.
The contract completion time is June 30, 2029, with options for up to two further years, as detailed in the scope. The commencement time for services is July 1, 2026.
The principal shall pay the amount due to the supplier, if any, including any applicable GST, before the end of the payment period, which is generally 25 business days after receipt of the claim. Invoices may be submitted on the date that the services are provided for each travel booking and must be supported by documentation and evidence as detailed in the scope.
The supplier warrants that the services will be fit for the purpose stated in or to be reasonably inferred from the contract, and that any design prepared by the supplier in relation to the work shall be in accordance with the requirements of the contract. The supplier also warrants that all supplier documents will comply with the requirements of the contract and applicable law, be consistent with or exceed applicable industry standards, and be of a standard and quality expected of a skilled and competent supplier experienced in the preparation of documents similar to the supplier documents using good industry practice.
The supplier must have the experience, skills, expertise, resources, and judgment, and hold all necessary competencies, licenses, accreditations, qualifications, permits, clearances, or other authorisations required to comply with its obligations under the contract, and will maintain these at all times until completion of its obligations.
The contract outlines provisions for nonconformance, where the principal may direct the supplier to rectify nonconformances or failures, and if the supplier fails to comply, the principal may carry out the obligation itself or have it carried out by others, with the costs being a debt due from the supplier. Substantial breach by the supplier can lead to termination.
The principal will endeavor to give the supplier sufficient, but non-exclusive, access to the site to carry out its obligations. The principal may refuse access until the supplier provides evidence of insurance and any other required documents. The supplier must cooperate with the principal's personnel at the site.
In FY2025, TSIRC spent approximately $1. 8 million with travel management agencies, and this spend is intended to be aggregated under one preferred supplier arrangement.
