City Of Monash - City Of Monash
Application Performance Monitoring
Observability and Monitoring Solution
Tender Close Date:
Tender alerts, regional filters and quick access to documents
Application Performance Monitoring
Observability and Monitoring Solution
Tender Close Date:
System Monitoring
BioResponse NSW Software Maintenance - This procurement seeks to engage a contractor to deliver ongoing software maintenance and support for the BioResponse NSW application to ensure the platform is supported and remains operational
Ongoing software maintenance and support for the BioResponse NSW application Application support, maintenance and minor enhancements; monitoring and support; defect resolution; system health checks; performance monitoring and optimisation; technical support; incident and service request management; security updates and patches; third- party software dependency management; security controls maintenance; compliance with NSW government ICT and cyber security requirements; documentation maintenance; business continuity support; emergency surge support
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Compliance Monitoring/ Performance Reporting
Debt Recovery Services
Debt recovery services Debt recovery and associated mercantile services, customer contact and digital engagement, payment negotiation and arrangements, dispute identification and escalation, compliance and quality assurance, reporting and performance information, systems and real- time account information, treatment strategies, skip tracing, data validation and cleansing, continuous improvement, customer risk profiling, letters of demand, outbound calls and IVR number validation, inbound calls management, SMS and email automation, vulnerability hardship and family violence support, value- added services
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Professional services for SQL database support, can include database administration, monitoring, maintenance, performance optimisation, troubleshooting, and upgrades to support the availability, security, reliability and performance of Council' s SQL database environment- Professional Services SQL Database Support
Tender Close Date:
Application Performance Monitoring
Observability and Monitoring Solution
Tender Close Date:
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