Network as a Service ( NaaS) - Please refer ITO documents provided as part of the tender pack. - Please refer ITO documents provided as part of the tender pack. Desired Outcomes (' Nice to haves', Conditions & Warranties, SLA' s, Project benefits) Details Please refer ITO documents provided as part of the tender pack.
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WorkCover Queensland is seeking a vendor-delivered Network as a Service (NaaS) arrangement for its head office network. The initiative aims to reduce operational complexity, enable a hybrid workforce, optimize cloud connectivity, and improve security. The scope includes the design, supply, deployment, operation, and lifecycle management of the internal network infrastructure, including core and access switching, wireless access points, and a next-generation firewall. The provider will be responsible for transitioning from the current internally managed network to a fully managed service, including discovery, design, implementation, and ongoing operations. Key objectives include achieving operational efficiency, supporting a hybrid workforce, optimizing cloud connectivity, ensuring compliance, improving business agility, and reducing operational risk. The target state is a fully outsourced, partner-managed network with a software-defined architecture, modern observability, and managed security controls aligned to zero trust principles. Integration with Microsoft Sentinel, Entra ID, and ServiceNow is required. The contract term is not specified, but the expected decision date is October 23, 2026. The tender closes on August 24, 2026.
The tender closes on Monday, 24 August 2026, at 04:00 am E. South America Standard Time.
The document mentions conditions & warranties in the context of desired outcomes, but specific warranty details are not provided in the excerpt.
The document implies that tenderers must have the capability to deliver the required services, including project management and technical expertise, but specific qualification criteria are not detailed in the excerpt.
The document mentions a creditremedy regime in relation to SLA performance, suggesting penalties may apply for non-compliance.
The document mentions site surveys must be conducted to validate rack space, power availability, and cabling readiness prior to deployment as part of the project requirements, implying a need to assess the physical site.
The supplier query cutoff date is Monday, 17 August 2026, at 04:00 am E. South America Standard Time.
The document does not explicitly state disqualification risks, but failure to meet mandatory requirements or provide required documentation could lead to disqualification.
