Norfolk Island Regional Council is seeking tender responses from qualified Managed Service Providers (MSPs) to deliver IT managed services. The services include end-user computing, servers, cloud infrastructure, Microsoft 365, applications, networks, and cyber security. The selected provider will ensure reliable, secure, and scalable IT operations and establish a collaborative partnership. The tender closes on August 4, 2026, at 2:00 PM Australian Eastern Standard Time. All enquiries must be submitted via VendorPanel. The council is not responsible for any costs incurred by tenderers in preparing or submitting their response.
The tender closing date is 4 August 2026, with responses required by 2:00 PM Australian Eastern Standard Time. tender closing date 4 august 2026
The evaluation criteria include Capability and Experience (20%), Key Personnel, Delivery Organisational Structure and Subcontractors (10%), Service Delivery Model and Methodology (30%), and Price (40%). item evaluation criteria weighting 1. capability and experience 20 2. key personnel, delivery organisational structure and subcontractors 10 3. service delivery model and methodology 30 4. price 40
Tenderers must be suitably qualified and experienced, and must provide evidence of financial viability and capacity, and sufficient insurances. mandatory evaluation criteria tenderers must meet the following mandatory requirements failing which their tender response may be treated as nonconforming and may be excluded for evaluation, according to the councils absolute discretion: a provision of a completed and signed tender form invitation to tender: section d tender response schedules b fully completed tender response schedules c evidence of financial viability and capacity and d evidence of sufficient insurances.
The last day for submitting clarifications is 28 July 2026. last day for submitting clarifications 28 july 2026
Tenderers may be disqualified for collusive behaviour, offering bribes, or improperly influencing council officers. any tenderer: i. found to have offered a bribe, gratuity, bonus, discount or any sort of enticement to any councillor, employee of the council or their representatives will have their tender response excluded